CompanionRater

Charge lookup

What is the “EverAI” charge on your card?

The short answer

'EverAI' on your statement is Candy AI (candy.ai) — EverAI is the company that runs it, and the deliberately discreet descriptor is a feature, not a trick: nothing on your statement names the service.

Most 'surprise' EverAI charges are auto-renewal: the 1-month plan renews monthly, and the discounted 3- and 12-month terms renew at term end.

✓ Verified first-hand: Verified first-hand: Candy AI's own subscriptions page states charges appear as 'EverAI' on your statement.

Also appears as: EVERAI · EVER AI

The app behind this charge

Candy AI

4.5

Operator: EverAI Limited (Santa Venera, Malta)

Read our full Candy AI review →

How to stop the charge

  1. Log in at candy.ai → account settings → cancel the subscription / switch off auto-renew. No need to delete the account to stop billing.
  2. If the renewal just hit and you didn't want it, contact Candy AI support promptly — renewal-day requests have the best odds.
  3. For a charge on a card that was never used there: dispute with your bank citing 'EverAI.'

Refund reality

Candy AI works on a cancel-anytime model rather than a stated refund window. In our verified read of their terms, stopping auto-renew is reliable; refunds for an unwanted renewal are discretionary — ask support, don't assume.

Didn't sign up for anything?

First check whether someone in your household did — discreet descriptors exist precisely so subscriptions aren't obvious on a shared statement. If you're confident nobody did, treat it as an unauthorized charge: dispute it with your bank citing the exact descriptor, ask them to block the merchant, and replace the card if you don't recognize how it was obtained.

Descriptors confuse because app names, company names, and billing entities rarely match — our ownership map shows who actually runs which apps, and the real-cost table decodes what each one genuinely charges.

Other descriptors we've identified