Home robotPre-order
1X Technologies NEO
The first humanoid you can actually order for your home — with a teleoperation asterisk.
We haven't tested this machine hands-on, so this profile carries no rating — every fact below traces to the sources at the end, and the judgments are clearly ours. Full methodology on the Robot Tracker.
At a glance
- Status
- Pre-orderYou can pay today; delivery comes later
- Can you buy it?
- Yes
- Price
- $20,000 Early Access (priority 2026 delivery) or $499/mo subscription
- Form factor
- Bipedal humanoid
- AI brain
- Redwood VLA + world model (in-house)
- Maker
- 1X Technologies (US (Norwegian roots))
- Backing
- Private
NEO is the closest thing that exists to the home-companion robot everyone keeps promising: a 5'6", 66-pound soft-bodied humanoid you can pre-order today for $20,000 (with a $200 deposit) or lease at $499 a month, with first US home deliveries slated for 2026. 1X pitches it for everyday chores — tidying, watering plants, unloading the dishwasher — managed from a phone app.
The honest catch is how it gets things done. NEO runs 1X's Redwood AI and arrives with what the company itself calls 'basic autonomy.' For tasks it doesn't know, you schedule 'Expert Mode' — a 1X employee remotely operates the robot through a VR headset, seeing inside your home while they do it. Journalists who visited 1X saw impressive dexterity, but a teleoperator was driving; The New Yorker described the demo robot as 'a marionette.' 1X offers real mitigations — you approve every session, no-go zones are software-enforced, people can be blurred, and light rings signal when an operator is live — but the trade is fundamental: early NEO autonomy is partly humans-in-the-loop, and your home is the training data.
What's real
- • The only home humanoid an ordinary person can order today — everything else is a pilot or a press release
- • $499/mo subscription dramatically lowers the cost of finding out whether a home robot is useful
- • Soft, lightweight, quiet design made for living rooms rather than factory floors
- • Real, published privacy controls: session approval, software-enforced no-go zones, person-blurring, visible operator indicator
Know before you watch (or buy)
- • 'Autonomy' today leans on remote human teleoperators for anything nontrivial — a 1X employee can see inside your home during Expert Mode sessions
- • Reporters saw little verified autonomous work as of late 2025, and 1X's own staff acknowledge NEO can still fall over
- • Your household footage trains 1X's models — the CEO frames buying one as accepting that 'social contract'
- • $20,000 for a first-generation product whose capabilities will mostly arrive via future software updates
The evidence
Consumer pre-orders open since Oct 2025 ($200 deposit); first US home deliveries slated for 2026, other markets from 2027.
Sources: 1X Technologies · 1X Technologies · The Robot Report · PCMag · The New Yorker
Bottom line
If you want to live in the future badly enough to pay $20k (or $499/mo) for a robot that is part machine-learning marvel, part remotely-puppeteered intern, NEO is the genuine article — nothing else is even orderable. Everyone else should wait for delivery reports from the first real homes.
FAQ
Is the 1X NEO actually autonomous?
Partly. NEO ships with what 1X calls basic autonomy via its Redwood AI model, and it improves over time. For chores it doesn't know, owners schedule 'Expert Mode,' in which a 1X employee teleoperates the robot remotely through a VR headset. Journalists who have seen NEO up close report that the impressive demos were teleoperated, so treat full autonomy as a roadmap, not a current feature.
Can 1X employees see inside my home through NEO?
During an Expert Mode session, yes — that's how teleoperation works. 1X's stated controls: operators can only connect when you approve a session, no-go zones are enforced in software, people can be blurred, and NEO's ear-ring lights change color while an operator is active. If that trade-off bothers you, this is not your robot yet.
When does NEO ship and what does it cost?
Pre-orders opened in October 2025 at $20,000 outright (Early Access, priority delivery) or $499/month by subscription. 1X says first deliveries go to US homes in 2026, expanding to other markets from 2027.